Coaching in Private - (Management)

It amazes me just how quick I have experienced situations that are perfect for sharing in a blog. Just like many of you, I am addicted to Starbucks and visit there often. Less than a mile from my home is my hangout. I come here to write and to work. I guess the noise and the caffeine inspire me to think. Here I set in the lobby five feet away from the local manager. Right here, out in the open, with people everywhere, he is conducting a one-on-one appraisal with an employee. He is discussing the “score,” telling her where she had done wrong and how to improve. He is actually doing a pretty good job of delivering a less than perfect appraisal but HE IS DOING IT IN THE LOBBY!

Here is a rule to live by if you manage other people – do NOT conduct appraisals in public. I can only imagine what must be going through the employees mind…. here she is, being reprimanded and evaluated….right out in the open for everyone to hear…

Actually she seems to be taking it well. But it is a great opportunity to say – please don’t do this to your team – find a place that is private when it is time to coach or evaluate.

Did I mention that I love Starbucks?